1.  Overview

Wired Up Electrical Co PTY LTD (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information.

This policy explains how we collect, use, disclose, and protect your personal information when you use our website or engage our services.

2.  What Personal Information We Collect

We may collect personal information including:

• Full name
• Phone number
• Email address
• Service address
• Details relating to your enquiry or electrical work

We may also collect limited non-personal information such as IP address and website usage data.

3.  How We Collect Your Information

 We collect information when you:

• Submit a form on our website
• Contact us via email or online enquiry
• Book a job or request a quote
• Interact with us through platforms such as Google (e.g. reviews)

We may also collect data automatically through cookies and standard website analytics tools.

4.  How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotes
• Schedule and complete electrical work
• Communicate with you regarding your job
• Maintain internal business records
• Improve our website and services

We do not use your personal information for unsolicited marketing.

5.  Disclosure of Personal Information

 We may disclose your personal information to:

• Our employees and contractors
• Third-party service providers who assist in running our business

This includes the use of ServiceM8, which we use for quoting, scheduling, and managing jobs. Your information may be stored securely within this platform.

We may also disclose information where required by law.

We do not sell or rent your personal information to third parties.

6.  Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

However, no online system is completely secure, and we cannot guarantee absolute security.

7.  Access and Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate or outdated.

Please contact us using the details below.

8.  Cookies and Website Analytics

Our website may use cookies and basic analytics tools (such as those provided by Google) to understand website traffic and improve user experience.

You can disable cookies through your browser settings.

9.  Third-Party Platforms

We may provide links to third-party platforms, including booking or review services. We are not responsible for the privacy practices of these third parties.

10.  Changes to This Policy

 We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11.  Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact:

Wired Up Electrical Co PTY LTD
Email: admin@wiredupelectricalco.com